Instant answers to all your documentation queries
DocsGPT is an AI-powered chatbot that is designed to improve the user experience on product documentation/support websites. It is trained on the data available on the company's website, making it a scalable solution for organizations of any size.
With its ability to handle multiple queries at once, DocsGPT can save customers' time and boost productivity, all while improving customer satisfaction.
Key highlights
Why use DocsGPT on your products, apps and websites?
Improved user experience
It improves user experience, resulting in greater satisfaction and retention rates
Cost-effective
It reduces the need for customer support staff, making it a cost-effective solution for organizations
Increased efficiency
It boosts productivity and saves users' time by providing fast and accurate answers to their queries
Scalable
It can handle multiple queries at once, making it a scalable solution for organizations of any size
Boost Your Docs Experience with DocsGPT Analytics
Our analytics dashboard provides you with valuable insights into your users' interactions with your product documentation. See how DocsGPT is helping you improve user experience, reduce costs, and increase efficiency
Top user stats
User 🇩🇪
User has a question or concern about their bill or payment information
Chats: 6
User 🇺🇸
User needs help managing their account — resetting password
Chats: 19
User 🇺🇸
User needs technical assistance with product installation
Chats: 5
User 🇮🇳
User was enquiring about the product's pricing
Chats: 2
Most queries by country
🇨🇦 Canada
5.2K
🇧🇷 Brazil
1.8K
🇯🇵 Japan
4.3K
🇸🇪 Sweden
3.2K
🇮🇳 India
4.9K
🇳🇴 Norway
1.1K
🇵🇭 Philippines
2.7K
🇦🇪 UAE
7.8K
Total requests
24K
Avg time spent
5 mins
Avg user ratings
90%
Helpful 👍
20K users
Not helpful 👎
98 users
Popular Queries
- How to reset password?
- How to get started?
- How to use the APIs
- Is it available in UK?
- Salesforce integration
- Support for REST APIs?
Discover the Many Use Cases for DocsGPT Chatbot
From DevTools to SaaS, DocsGPT improves customer support and increases efficiency across a variety of industries.
Built-In Product Experience
DocsGPT can be used to enhance the built-in product experience by providing contextual assistance and guidance to users while they use the product. This can help reduce friction and increase user engagement, leading to higher retention and conversion rates.
Product Documentation
DocsGPT can help companies provide instant and accurate answers to their users' queries about product documentation. This can help improve user experience and increase customer satisfaction.
Technical Support
DocsGPT can assist technical support teams in providing fast and accurate answers to common questions. This can help reduce the number of support tickets and improve response times.
Sales and Marketing
DocsGPT can be used to provide product information and answer customer questions during the sales process. This can help close deals faster and increase customer satisfaction.
Employee Training
DocsGPT can be used to provide instant answers to employee questions during training. This can help improve the training experience and increase productivity.
Developer Tools
DocsGPT can be integrated into developer tools and IDEs to provide instant answers to developers' questions about APIs, libraries, and other technical documentation.
Pricing
Free
For open source projects
If you have an open source project, you can use DocsGPT for free. To get started, simply reach out to us at docsgpt@hashnode.com, and we'll be happy to help you install DocsGPT on your documentation website.
Consumption-based pricing
For commercial companies/products
We're currently finalizing our pricing model by partnering with select commercial companies during our limited beta. Pricing is determined by the number of requests made on your product. To learn more, please reach out to us at docsgpt@hashnode.com.
FAQs
What kinds of documentation can DocsGPT work with?
DocsGPT can work with a wide range of documentation, including technical documentation, product manuals, support documentation, and more.
Can DocsGPT integrate with my company's existing helpdesk or customer support tools?
Yes, DocsGPT can be integrated with many popular helpdesk and customer support tools. Please contact our support team for more information.
How accurate are DocsGPT's answers?
DocsGPT's accuracy depends on the quality and relevance of the source documentation. We pre-train DocsGPT on your existing docs, guides, blogs and manuals to understand and interpret user queries, and we constantly update and improve our models to ensure the best possible results.
Can I customize DocsGPT's responses to match my brand or voice?
Yes, you can customize DocsGPT's responses to match your brand or voice. Please contact our support team for more information.
Is there a limit to the number of queries or users that DocsGPT can handle?
DocsGPT is designed to be highly scalable and can handle multiple queries and users simultaneously. However, please contact our sales team if you have specific requirements or questions about scalability.
What type of questions can DocsGPT answer?
DocsGPT can answer a wide variety of questions related to product documentation, support, and more. Users can ask anything from "How do I set up my account?" to "What is the pricing for your product?" and get an instant response. If it's used on a code documentation, it can generate code samples on your technology/framework for the developers.
How much does DocsGPT cost?
The pricing for DocsGPT is based on the volume of requests received on your product. Please contact us to discuss your specific needs and to receive a quote.